Engage | Enable | Prove the Value

Salesforce Employees

Success with Salesforce Customers

Add value to your customers’ Salesforce investment and support their move to multi-cloud.

Drive engagement with Salesforce so your customers get more out of their investment. Make them feel the first thing they want to do every day is login to Salesforce. Make Salesforce a habit for your customers. Part of the daily routine.

Why? To ensure renewals and grow / expand accounts.

“This was implemented by one of my key customers and was quick and intuitive. If you need to drive audited, compliance type communications through Salesforce, then this is your app”

James Anderson, Salesforce

“More than any other AppExchange app, Improved Apps tech can truly progress customer adoption at scale”

Simon Macklin, Salesforce

“Another great example of AppExchange partner innovation. Thanks Improved Apps for sharing so much innovation with the Salesforce Trailblazer community”

Woodson Martin, EVP and GM, AppExchange at Salesforce

Increased engagement leads to increased usage

Is MyTrailhead or in-app-guidance falling short? Do customers need page walkthroughs on Salesforce Mobile and Experience Cloud and you’re finding that Salesforce can’t deliver this? Looking to add additional value to your customers’ licence revenue to enable them to buy more licences from Salesforce and go multi-cloud? Then we need to talk and help your Customers.

FREE of charge Adoption Booster Service to turnaround customers with failing implementations and poor adoption. Provide additional value to secure your renewal revenue. Endorsed and Supported by Simon Macklin, SVP Customer Success, UK & Ireland

FREE of charge Improved Usage Tracker. Think Google Analytics for Salesforce. Provide your customers with real-time insights and analytics into how their users engage with Salesforce, to maximise ROI.

The only Adoption and Knowledge Management Tool that works on Experience Cloud and Salesforce Mobile. Salesforce can’t do this!

Native solution | Quick to implement | Create a content pack to fix known adoption issues in less than an hour.

Salesforce out-of-the-box dashboards to measure user engagement and provide you and your customers with the metrics to add value and ensure adoption success post roll-out.

See features of the only apps fully integrated with Salesforce Apps

Salesforce consulting partners we work with…

PROCESS COMPLIANCE

DYNAMIC, EMBEDDED, RICH CONTENT IN CONTEXT

ONBOARDING

KNOWLEDGE MANAGEMENT

COMMENTS AND SENTIMENT LOGGING

CHANGE MANAGEMENT

NUDGING AND TARGETED CRITICAL ALERTS

RELEVANT CONTENT WITH LEARNING PATHS

MULTI-PURPOSE CONTENT APPS

GUIDED LEARNING AND TRAINING REINFORCEMENT

WIKIPEDIA STYLE KNOWLEDGE BASE

NO BROWSER EXTENSION REQUIRED (OR WEB SCRIPTS)

Primary Use Cases & Customer Success

Make our solutions the backbone of your customer's digital adoption capability

Embedded Help and Training on the Salesforce Platform

Help businesses surface critical information at the point of need, on any device.

Control Critical Communications Within Salesforce

Make sure critical communications are not missed, with full audit and tracking metrics.

Improved Apps Demo

Boost your organisation’s digital adoption today

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AppExchange

Top-rated digital adoption solution on the AppExchange

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