fbpx
Main Menu
Request Demo

Use Case | Page Group

Increase & measure adoption and reduce staff turnover

Helping a FTSE 250 constituent achieve its digital adoption goals

Download Use Case
achieving digital adoption goals
page group digital adoption use case

Background and challenge

A FTSE 250 constituent and worldwide leader in specialist recruitment with 8000+ employees, operating in 37 countries.

New Salesforce project

Following a previous failed CRM project, this new deployment of Salesforce was required to be successful

CapGemini Partnership

Working with them to ensure project success alongside Improved Apps and Bullhorn

Adoption

Requirement to increase and measure adoption and reduce staff turnover
Help at the point of need: Using In-app guidance and the ‘Help where required

Solution Highlights

Engagement Layer

Improved Apps to provide an in-platform, native ‘Engagement layer’ across multiple countries

200+ Help Topics

The creation of 200+ Help Topics and easy to edit/create new content

Help at the point of need

Using In-app guidance and the ‘Help Index’ to give contextual help where required

Authoring

Content Authors created both text and media articles quickly and efficiently across multiple markets

Announcements

Noticeboard pop-ups created for new and existing users to update and share content
boost digital adoption

“Users just want to know what the process is and only by defining the process end to end are we seeing the best results.”

Jamie Hart, Head of Programme, Page Group

AppExchange in Action

Using AppExchange apps with Salesforce has enabled us to streamline business processes and support our digital transformation.

“Using AppExchange apps with Salesforce has enabled us to streamline business processes and support our digital transformation.”

Marc Springett, Director, Enterprise Applications Strategy & Architecture, Page Group
boost digital adoption

Improved Apps Demo

Boost your organisation’s digital adoption today

Request Full Demo
salesforce

AppExchange

Top-rated digital adoption solution on the AppExchange
Check Us Out

© COPYRIGHT: 2011-2023 IMPROVED APPS

All trademarks are the property of their respective owners.

Website design and development by Oxfinder

Scroll to Top
improved apps digital adoption solution
Main Menu
Request Demo
Salesforce Partner Since 2013 Badge