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Improved Apps Pricing

The only apps fully integrated with Salesforce Apps

improved help for salesforce
improved noticeboard for salesforce critical alerts

Lite

Quick-start | Transform your existing training content (PowerPoints & PDFs), into dynamic, accessible help topics within Salesforce

Pro

Unleash more power | Everything you need to start surfacing contextual help and training, or any content within your application pages

Enterprise

Un-limited access | For the most demanding enterprises – all the flexibility to meet your requirements and all the power to support your growth

£1/user/month

£5/user/month

Lite

The quickest and easiest way for anyone to try Improved Help (and start getting results by using the metrics seen in Dashboards)

£1/user/month

Pro

Everything you need to start surfacing contextual help and training, or any content within your application pages

£4/user/month

Enterprise

For the most demanding enterprises – all the flexibility to meet your requirements and all the power to support your growth
IMPROVED HELP Lite
£1/user/month
Pro
£5 /user/month
Enterprise
PoA
All the benefits
of Lite and:
All the greatness
of Pro, and:
PRODUCTIVITY FEATURES
Realtime/Dynamic Page Nudges (Alerts) -
Play-books & Process-level Help
Embedded Help and Training in Context
Salesforce Search integration (inc Einstein)
Realtime/Flexible User Feedback & Sentiment
Packaged Reports & Dashboards
Customisable Reports & Dashboards
In-situ Analytics (e.g Field Level) -
Reading Lists / Content Cards
Enterprise Help and Training Portal
Relevant Content with Learning Paths
User Bookmarking Content
Wikipedia Style Knowledge Base
Help Personas - Different help for different people -
Page Load or Sub-Page Load Analytics
Content Authors 1 5 Unlimited
Multi-Purpose Content Apps - -
COMPLIANCE
GDPR Compliant
Custom retention policies for content
Data exports for all content / Config
Data residency (inside your Salesforce org)
ADMINISTRATION
User Management / Permission Control
Free Upgrades (Non Push)
Salesforce Sandbox Org / Dev Org Support
Multi-lingual Support (inc. App Literals) -
Approval Workflow (Help Topic Publishing) -
Org Migration Support / Content Packs - -
Create User Flows with Embedded Content - -
CUSTOMISATION & BRANDING
Customisation / Re-branding & Styling -
Customer Localisation (Basic) -
Customer Localisation (Advanced) - -
Customised Templates - -
Custom Help Portal - -
Flexible Data Driven Menu's / Menu Options - -
PLATFORM SUPPORT
Salesforce Classic
Salesforce Mobile app
Salesforce Lightning (Aura & LWC)
Salesforce Experience Cloud
Salesforce Industry Clouds (e.g. FSC, NFP etc)
Salesforce Consulting & ISV Partners
Other Native Apps -
Salesforce Platform Apps -
Non-Salesforce Platforms / Apps - -
Web Services - -
SECURITY
Flexible Field Level Auditing
User & Permission Management
Customer has full control
API Access & Non-Salesforce Integration Options - -
REST API - -
SUPPORT
Standard Support Via email
Extended Support - PoA PoA
Hands-on Support (12 Month Contract) - PoA PoA
Dedicated Customer Success Manager - -
SERVICES
Adoption Booster Service PoA PoA PoA
Trial Success Plan / Framework -
Getting Started Support:
- Installation and setup
- In-app Basic training
- Quick time to results
- Reports and Dashboard Guidance
Quick Start Guide
Full Project Deployment and Priority Support:
- unlimited installation and technical skills training (as staff change over time)
- unlimited reports and dashboards
- ongoing expert services
- extended support hours and priority cases (not just to answer, but to help implement in org)
PoA PoA PoA
COMMERCIAL TERMS
Enterprise Licence Agreement Type Named Users Named Users Site-wide
Agreement Term Min 12 Months Min 12 Months Multi-Year Options
No.of Users Supported Max 80 80 - 1000 Unlimited
Not for Profit Discounts
Term Discounts (1 Year Minimum Agreement)

* User volume and term discounts available for Pro

Salesforce App enterprise ready support

Standard

Included in standard licence
  • 9am-5pm (Mon-Fri)
  • UK office hours
  • EMEA

Enhanced

+10%
  • 9am-11pm (Mon-Fri)
  • EMEA and the Americas

Custom

PoA
  • Event Support
  • Custom Options

Jet Packs

PoA
  • Credit Based Approach
  • Customers may call off the required help as and when required
POPULAR

Please get in touch with us if you would like to learn more about our solutions, pricing or support offerings.

boost digital adoption

Improved Help

Embedded Help and Training on the Salesforce Platform

Control Critical Communications Within Salesforce with improved noticeboard

Improved Noticeboard

Control Critical Communications within Salesforce

sales enablement and digital adoption with improved apps

Improved Apps Demo

Boost your organisation’s digital adoption

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