Improved Apps makes using Salesforce simple

In-app Salesforce Training

Learn without leaving the platform

Improved Apps’ in-platform solution gives your employees the Salesforce training & guidance where they need it, when they need it.

Interactive, self-service support and training - right in Salesforce

Train your Salesforce users up while they’re in the platform with contextual tips, how-to information and interactive, step-by-step guides. Give your support team a break and let Improved Apps’ intuitive in-app help answer those common questions. See productivity soar!

employee onboarding - Definitions, key concepts, language, processes & procedures delivered at point of need

Definitions, key concepts, language, processes and procedures delivered at point of need

Bite-sized insights tailored to the employee and specific task or record

Images, video and voice overs for easy-to-digest, step-by-step learning

Tap for tailored training from anywhere

Whether working from home, at the office or out and about, your Salesforce users can get the benefits of Improved Apps support and training from any device.

Organisations we've helped

“One hell of a no-brainer! For anyone who wrestles with sales-process enablement and good old fashion sales support, this tool is an absolute must…a phenomenal tool, easy to roll out, child’s play to maintain, we couldn’t function without it…. a great company to work with, too.”

Simon McAllister, Global SVP Operations, Qlik

6 Steps to Successful Just-In-Time Learning In Salesforce

Improved Apps Whitepaper

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Budget-boosting benefits

Our customers are already reaping the ROI of online, in-app Salesforce training.

Read the rewards

The largest publisher in the United States with 3,700 users had an ROI study that showed Improved Apps would save them £2m per year in training and support costs alone and see a payback within a couple of months.

Cut traditional training

A customer of Improved Apps since March 2013, Qlik has seen a 70% reduction in email-based support requests and a 50% reduction in training.

Why your Salesforce users will love it

Embedded help at field level plus page walkthroughs

Option to bookmark favourite content for quick access

Goodbye surveys. Users can feedback on what is and isn’t working in real time in the platform

No need to search for vital content and training when it’s delivered at the point of need

Cut time spent on the phone to Support - Improved Apps is ready and waiting for user questions

Critical information for review is visible as soon as users login to Salesforce with Improved Noticeboard

Why you will love it

Make the most of your current LMS, DMS or CMS by giving your users click-through options to learn more, or surface any of this content within your Salesforce pages.

Update your content once and it’s available everywhere. Zero risk of users wasting training time on old processes that have become non-compliant.

Analytics dashboard that tells you who’s using what and where you need to update or improve training and support. Save time by only updating the content people need.