Embedded Help and Training on the Salesforce Platform
Improved Apps - the only Salesforce security reviewed digital adoption partner
WE’RE TRUSTED BY
What?
Authoring tools to create clear, in-context, enterprise-ready help and training for all your Salesforce users.
How?
By providing the right information to the right people, in the right place, at the right time.
Why?
Reduce training time and cost.
Increase efficiency of users.
Reduce process and data errors.

Improved Help Success Stories







Easily author & maintain Salesforce help and training content
Give your users up-to-date content when and where they need it
Access in-context, in-app support from any device
Enjoy a seamless experience, author your content once, giving your users access to the same, context-sensitive content seen on supported standard browsers or on any Salesforce-supported mobile device.


No more time wasting
No more wondering where content might be and where to start searching. No more struggling with what to look for. No more digging for clues across multi-page documents in a remote content store. All the answers are easily available to users at their point of need – driving Salesforce implementation and engagement across your organisation!
Out-of-the-box Dashboards & Analytics

Paul Duggins, Senior Consultant, Capgemini

Andy Louca, Head of CRM & Business Information, Refinitiv



Fully integrated with Salesforce Search
Give your users feedback power
Engage users by letting them tell you what works and what doesn’t
Allow your users to easily share their feedback on your help and training content with one click or tap. Capture user feedback, sentiment and comments, all in the context of the task in hand. Make it easy for your users to submit their feedback as they complete their daily activities in Salesforce.


Share knowledge across your user communities
Basic
The quickest and easiest way for anyone to try Improved Help (and start getting results by using the metrics seen in Dashboards)
Pro
Enterprise
For the most demanding enterprises – all the flexibility to meet your requirements and all the power to support your growth
Basic
The quickest and easiest way for anyone to try Improved Help (and start getting results by using the metrics seen in Dashboards)
£0
Pro
Everything you need to start surfacing contextual help and training, or any content within your application pages