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Latest articles from Improved Apps

Learn more about digital adoption…see what others are talking about Improved Apps and our take on the latest relevant news and updates from the Salesforce community
see the latest improved apps articles and latest news on digital adoption, process compliance and change management

A Self-help Guide to Digital Adoption

Written by Shannon J. Gregg PhD, President of Cloud Adoption Solutions When considering user adoption of technology, three things should be considered… Adult Learners: who …

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The Battle for Digital Adoption

Gone are the heroic battles for queen and country. The new battle, happeningright now, in every industry, across the globe, is for Digital Adoption. Battlegrounds …

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24 Apps that Led to Pandemic Superpowers in 2020

We know that we have helped lots of Customers during these crazy times, but it’s great to be recognised as a Superpower by Salesforce! Don’t …

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Finding your Jam! ❤🍓 eBook

Improved Apps is featured in this new ebook by Salesforce, Inspiring Insights from Our Year Inside. From cutting our own hair to digitally transforming our …

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Customer Webinar – Driving Usage & Adoption

Anyone responsible for Digital Transformation, Change Management projects or driving usage & adoption around Salesforce must watch this 5 minute video we put together with Brambles Learning and Development leader Julie Holloway. Do …

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WOW – 92% CSAT Score from our Customers

We’d like to say a massive ‘THANK YOU’ to all our wonderful Customers for your CSAT feedback driving this amazing CSAT score. Our December 2020 …

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Why Improved Help For Salesforce.com Compared With Any LMS, DMS or CMS

We often get asked ‘Why use Improved Help for Salesforce.com when we already have LMS, DMS, and CMS systems in place?’ Well… Every enterprise Customer we work …

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Innovative industry solutions, built on Salesforce

Salesforce are helping CIOs in Europe streamline their business processes and solve their technology challenges. Improved Apps features in every single industry solution under user …

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Users Don’t Want To Be Trained Anymore

Businesses’ key initiatives today are around digital transformation (including Digital Learning) and agile strategies. Businesses are spending a lot of money on technology to help …

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The Cloud Enterprise Documentation Challenge

The Salesforce Customer has become the Integrator and is trying to manage the enterprise documentation challenge. The Salesforce platform makes it extremely easy, with ‘point …

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True Context-Sensitive Content And Help Is Here Today

I strongly believe that most context-sensitive Help solutions around today lack in context because they have limited integration, which would be funny if it wasn’t …

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Successful Salesforce Onboarding: The Better Way To Induct And Train New Staff

DAY 1. IN AT THE DEEP END Remember your first day in a new job? You had the anticipation of future successes, but a fear …

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