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Latest articles from Improved Apps
A Self-help Guide to Digital Adoption
Written by Shannon J. Gregg PhD, President of Cloud Adoption Solutions When considering user adoption of technology, three things should be considered… Adult Learners: who …
The Battle for Digital Adoption
Gone are the heroic battles for queen and country. The new battle, happeningright now, in every industry, across the globe, is for Digital Adoption. Battlegrounds …
24 Apps that Led to Pandemic Superpowers in 2020
We know that we have helped lots of Customers during these crazy times, but it’s great to be recognised as a Superpower by Salesforce! Don’t …
Finding your Jam! ❤🍓 eBook
Improved Apps is featured in this new ebook by Salesforce, Inspiring Insights from Our Year Inside. From cutting our own hair to digitally transforming our …
Customer Webinar – Driving Usage & Adoption
Anyone responsible for Digital Transformation, Change Management projects or driving usage & adoption around Salesforce must watch this 5 minute video we put together with Brambles Learning and Development leader Julie Holloway. Do …
WOW – 92% CSAT Score from our Customers
We’d like to say a massive ‘THANK YOU’ to all our wonderful Customers for your CSAT feedback driving this amazing CSAT score. Our December 2020 …
Why Improved Help For Salesforce.com Compared With Any LMS, DMS or CMS
We often get asked ‘Why use Improved Help for Salesforce.com when we already have LMS, DMS, and CMS systems in place?’ Well… Every enterprise Customer we work …
Innovative industry solutions, built on Salesforce
Salesforce are helping CIOs in Europe streamline their business processes and solve their technology challenges. Improved Apps features in every single industry solution under user …
Users Don’t Want To Be Trained Anymore
Businesses’ key initiatives today are around digital transformation (including Digital Learning) and agile strategies. Businesses are spending a lot of money on technology to help …
The Cloud Enterprise Documentation Challenge
The Salesforce Customer has become the Integrator and is trying to manage the enterprise documentation challenge. The Salesforce platform makes it extremely easy, with ‘point …
True Context-Sensitive Content And Help Is Here Today
I strongly believe that most context-sensitive Help solutions around today lack in context because they have limited integration, which would be funny if it wasn’t …
Successful Salesforce Onboarding: The Better Way To Induct And Train New Staff
DAY 1. IN AT THE DEEP END Remember your first day in a new job? You had the anticipation of future successes, but a fear …