Articles from Improved Apps

It’s time to create a better user experience, allowing our Salesforce.com users to dip in and out of training whenever they need too. THE PROBLEM All too often, system training is divorced from the operational process it supports. Staff are taken out of their working environment, trained and then expected to recall key instructions when…

by Adriana Santos, Salesforce.com As we look ahead at the coming weeks and months, it’s important that employees are set up for success in their remote work environments. What this often comes down to is having the right digital tools in place to be most productive. During these strangest of times and beyond, every organisation…

If a company is selling you something to improve your business, isn’t it good practice if they’re using their own solutions to improve their own business? Shouldn’t they be prepared to show you what they’re doing and how they’re doing it? We believe so! ‘Drinking our own champagne’ is at the core of Improved Apps’…

Life’s too short to waste time searching for information. Endless searching, it’s a pet hate of mine, and I’m sure it’s something that resonates with us all. Searching endlessly for information we’d rather have at our fingertips is frustrating whatever the situation, but it’s particularly infuriating at work where there are deadlines to meet and…

This is a great opportunity to white label our solutions for your customers and to drive your own digital adoption and digital user enagement strategies. Are you a Salesforce ISV partner or a company responsible for building or integrating Salesforce applications? Do you worry about Customer Satisfaction and renewal rates? Do you worry about onboarding…