Improved Adoption

Digital Adoption Booster Service Overview – Supported by Salesforce

With the support of Salesforce, we have introduced a FREE service for any Salesforce Customer who finds themselves in a difficult situation, struggling with end user adoption, but still has the appetite to make Salesforce work.

Is this a situation you find yourself or your business in?

Would you like a small tactical project to find out if this service will work for you?

What do you, the customer, get?

Access to the #1 Salesforce security reviewed digital adoption solution from Improved Apps. To drive end user engagement and process compliance. You will have full support from an Improved Apps consultant for 8 weeks.

Completely free of charge, no strings.

How? We have Salesforce to thank for this, they want us to help you and they are supporting us on this programme.

KEY FEATURES

• Fast engagement – agree critical business needs
• Identify and deliver quick wins
• Uncover key issues and unused capabilities
• Find opportunities to reduce costs
• Implement and deliver a Digital Adoption Solution to:
  1. Increase productivity
  2. Drive user engagement
  3. Provide an early warning system dashboard

Download the full brochure on this FREE Adoption Booster Service

or get in touch to discuss this free programme and we’ll get you up to speed quickly and if you choose to go ahead, we’ll work out clear success criteria before moving too fast.

If you choose to go ahead…

What do you need to do?

Assign a project leader and engage with Improved Apps, who will provide an initial overview webinar to kick things off and start to map out and agree what success looks like with you or your team.

This tactical project is designed to not absorb too much time, resource or effort from your business.

What is the technical scope?

To drive process compliance and end user adoption. Across any, a subset, or all user communities.

Installation and configuration of key components, around key pages/processes. These areas will be agreed up front. Review the packaged dashboards to enable measurement of adoption and identify bottleneck areas on an ongoing basis.

Assign stakeholders

1. Access to a Sys Admin to install the apps and configure with Improved Apps assistance.
2. Subject matter expert(s) / Key Stakeholder(s) / Business Analyst – At least one individual close to the business to own the engagement with Improved Apps.

Who performs the Service?

Improved Apps experienced consultant, helping you, the customer, become self-sufficient.

How is this tactical project completed?

The aim of the project is to be able to demonstrate clear adoption improvements within the first 2-4 weeks, with reviews of engagement metrics every 2 weeks. At month 6 you decide if it’s worth continuing or not.

How long does it take to get going?

1. Installation: 5-10 Minutes
2. Setup: 60-90 minutes (webinar with Improved Apps guidance)
3. Content Creation: 2 Hours, then as much or as little as desired
4. Review: 30 min reviews every 2 weeks (via Webinars)

Get in touch to discuss this free programme and we’ll get you up to speed quickly and if you choose to go ahead, we’ll work out clear success criteria before moving too fast.

We are the ‘User Engagement People’ here to help you drive adoption through this tactical Adoption Booster Service.