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Articles from Improved Apps

Our take on the latest news and updates from the Salesforce community

24 Apps that Led to Pandemic Superpowers in 2020

We know that we have helped lots of Customers during these crazy times, but it’s great to be recognised as a Superpower by Salesforce! Don't take our word for it... see these 24 apps and related Customer stories: Read more by following this link... Do get in touch and...

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Finding your Jam! ❤🍓 eBook

Improved Apps is featured in this new ebook by Salesforce, Inspiring Insights from Our Year Inside. From cutting our own hair to digitally transforming our businesses, we all picked up some new skills in 2020; and this ebook will inspire fellow Trailblazers about...

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Customer Webinar – Driving Usage & Adoption

Anyone responsible for Digital Transformation, Change Management projects or driving usage & adoption around Salesforce must watch this 5 minute video we put together with Brambles Learning and Development leader Julie Holloway. https://vimeo.com/492778821 Do get...

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WOW – 92% CSAT Score from our Customers

We'd like to say a massive 'THANK YOU' to all our wonderful Customers for your CSAT feedback driving this amazing CSAT score. Our December 2020 Customer satisfaction survey results are just in… Do get in touch and we can demo our solutions, it will quickly bring you...

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Innovative industry solutions, built on Salesforce

Salesforce are helping CIOs in Europe streamline their business processes and solve their technology challenges. Improved Apps features in every single industry solution under user adoption. Automotive, Banking, Consumer Packaged Goods, Health & Life Sciences,...

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Users Don’t Want To Be Trained Anymore

Businesses' key initiatives today are around digital transformation (including Digital Learning) and agile strategies. Businesses are spending a lot of money on technology to help employees be more efficient, yet they are not getting the value from that investment....

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The Cloud Enterprise Documentation Challenge

The Salesforce Customer has become the Integrator and is trying to manage the enterprise documentation challenge. The Salesforce platform makes it extremely easy, with ‘point & click’ to: Build and Customise Salesforce applications: overriding labels and adding...

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True Context-Sensitive Content And Help Is Here Today

I strongly believe that most context-sensitive Help solutions around today lack in context because they have limited integration, which would be funny if it wasn't so annoying.  We see various definitions out there in the public domain, like "context-sensitive...

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Success Is Embedded Training

It's time to create a better user experience, allowing our Salesforce.com users to dip in and out of training whenever they need too. THE PROBLEM All too often, system training is divorced from the operational process it supports. Staff are taken out of their working...

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Drinking our own champagne

If a company is selling you something to improve your business, isn't it good practice if they're using their own solutions to improve their own business? Shouldn't they be prepared to show you what they're doing and how they're doing it? We believe so! 'Drinking our...

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Let’s Make Searching A Thing Of The Past

Life's too short to waste time searching for information. Endless searching, it's a pet hate of mine, and I'm sure it's something that resonates with us all. Searching endlessly for information we'd rather have at our fingertips is frustrating whatever the situation,...

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