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Learn more about digital adoption…see what others are talking about Improved Apps and our take on the latest relevant news and updates from the Salesforce community
see the latest improved apps articles and latest news on digital adoption, process compliance and change management

Get Started with Knowledge Base Solutions

Bee Smart in 4-Steps with our Knowledge Base Solutions...Start your Salesforce digital adoption journey wherever suits you best.
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Top 10 reasons you need this Knowledge Base

There’s a new Knowledge Base for Salesforce in Town… Are you ready to transform the way you manage and access knowledge in Salesforce? Introducing the ...
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Knowledge Management: A Comprehensive Overview

Effective management of information and expertise is crucial for success. This is where Knowledge Management (KM) comes into play. Knowledge Management is the systematic process ...
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Top 9 Challenges for Knowledge Bees

Content Authors and Knowledge Managers (AKA Knowledge Bees) face several challenges in their roles. These challenges can affect their productivity, the quality of the content ...
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Unlocking the Power of User Insights with Salesforce Usage Tracking and Feedback

Providing relevant and effective content to your users is essential for maximising productivity and satisfaction. To achieve this, leveraging proven Salesforce native tools like an ...
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Step-by-Step Guide to a Unified System of Knowledge

When employees have questions, where do they go for answers? More importantly, where should they go? Most of the time, finding answers is complicated. There ...
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Introducing the ‘Knowledge Bee’…Could it bee you?

Revolutionising Enterprise Knowledge Management In every business, information overload is a common challenge, and so the role of a ‘Knowledge Bee‘ emerges as a crucial ...
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Knowledge is power – but only if you can find it…and measure it!

Picture this: A world where your employees can quickly find answers to their burning questions, exactly when they need them, enabling them to effortlessly deliver ...
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Get more out of your Improved Usage Tracker data

A Comparison of Salesforce Reports & Dashboards v’s. Tableau In our data-driven world, businesses rely heavily on analytics to drive decision-making processes. Two popular tools ...
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Safety Urged whilst Implementing AI within Businesses using Salesforce: A Best Practice Education Approach

AI is ubiquitous in discussions today; it’s virtually impossible to avoid. The majority of organisations and their employees are considering utilising AI in various capacities, ...
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Enhancing Salesforce Flows with Improved Usage Tracker and Improved Help

A Self-Serve Solution Fairly recently Salesforce Flows replaced several traditional (less capable) methods of automating processes and streamlining workflows within a Salesforce Org and they ...
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Exploring Five Use Cases for Improved Usage Tracker in Salesforce – Happy Birthday Usage Tracker!

There is no doubt that data is king. This is where leveraging Improved Usage Tracker becomes indispensable for organisations seeking to optimise their operations and ...
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