Change | Enable | Adopt

Get more out of Salesforce, boost efficiency and cut costs

Make it happen fast – and measure it

Lower Authoring Costs*

Saving time by making it easier to add help in context right where your users need support & training

Lower Training Costs and Time*

Reduction in a company’s overall budget for training Salesforce users – no need to train the trainer

Fewer Support Calls & Emails*

Fewer support calls because users get their help and training where they most need it – right inside Salesforce

* Insights from an Accenture study for an Improved Apps customer

Improved Apps - the only Salesforce security reviewed digital adoption partner

WE’RE TRUSTED BY

The only digital adoption solution that's fully integrated, right inside Salesforce
Boosts sales enablement and digital adoption throughout your business
In-app Salesforce training across all Salesforce environments
Shifts user sentiment to "this makes me more productive"
No browser extensions or technical requirements
Makes your business agile and self-sufficient

What makes us different?

We work within Experience Cloud

Reduce your costs significantly by onboarding new users seamlessly, while deflecting more support requests.

We're compatible with Salesforce Mobile

Write content once and provide the same (or different) experience, no matter what device your users login with.

Fully Native, Secure and Trusted

We’re an extension of what you already know. Easy to install, zero integration and your data sits within your Salesforce org.

A comprehensive solution to digital adoption

Transform your organisation and boost sales enablement with a digital adoption solution, loved by your staff.
Discover the key features of Improved Help and Improved Noticeboard:

Embedded Help and Training on the Salesforce Platform

Help businesses surface critical information at the point of need, on any device.

Control Critical Communications Within Salesforce

Make sure critical communications are not missed, with full audit and tracking metrics.

Understand what Users are doing with Salesforce Tracking

Get real-time insights & analytics on how your users engage with Salesforce

Sales Enablement

Helping you boost the productivity of your sales reps and get the most out of your Salesforce investment

Improved Apps gives you powerful sales enablement tools right inside Salesforce. Boost sales performance and business outcomes using the platform your people already know.

In-App Training

Learn without leaving the platform

Improved Apps’ in-platform solution empowers your employees with training & guidance, where and when they need it most.

Digital Adoption

Deliver your content, regardless of its current location, to the right user at the right time, embedded within your applications

Improved Apps empowers Salesforce users with up to date, personalised, contextual information and critical alerts, precisely when and where they need it.

Onboarding

Overcoming the challenges of successfully onboarding employees into your Salesforce environment

Your new employees will see your Salesforce environment has been tuned to help them succeed and be productive from the start. They can access useful and relevant help and training content directly from your pages.

Change Management

Train your employees in your changes and provide the right help, in the right place, at the right time.

If you’re looking to achieve greater Salesforce digital adoption, with Improved Apps you have a 100% native solution with change management tools at everyone’s fingertips when and wherever they need them

Guide: How to find out why people aren’t using Salesforce

Spending hundreds of thousands, even millions on a tool like Salesforce isn’t an option — not without clear ROI. See how you can find out why people aren’t using Salesforce as intended.

Guide: Three Ways to Cut Costs and Improve Salesforce ROI

Improved Apps provides integral Salesforce in-app training for your staff to adopt the right behaviours & boost productivity to maximise your investment…

Whitepaper: Sales Enablement Ultimate Guide

Sales enablement isn’t just about employee onboarding, training, or content. When done well, it encompasses all those elements and more. Add Salesforce to the mix and it will drive revenue, reduce churn, and show you the ROI you want.

Congratulations on your recent award! That is a great recognition of how and where Improved Apps is differentiating from Salesforce ́s own toolset and seamlessly complementing functionality for ‘Digital Adoption’. And – it underpins that we have made the right choice to embark with you on the joined journey in setting up a new way of digitally supporting, helping, guiding and learning for our Salesforce users.

Michael Immenschuh,
Global Head of Sales Tools & Salesforce CRM, Schaeffler

One hell of a no-brainer! For anyone who wrestles with sales-process enablement and good old fashioned sales support, this tool is an absolute must…a phenomenal tool, easy to roll out, child’s play to maintain, we couldn’t function without it…a great company to work with too!

Simon McAllister,
Senior Director – Global Sales & Alliances Operations, Qlik