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Boost user engagement and process compliance with the #1 Salesforce digital adoption solution

Empower your Salesforce users with up to date, personalised, contextual information, critical alerts, precisely when and where they need it.
increase user engagement and digital adoption with salesforce with improved apps

Improved Apps - the only Salesforce security reviewed digital adoption partner

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Transform your organisation with a digital adoption solution, loved by your staff

Key features for improved user engagement

Deliver your content in context

Deliver critical messages with laser precision across your entire organisation.

Enhance your employee, customer and partner experiences.

Monitor content usage and app engagement to drive continuous improvement. Save 100’s of hours a year by only updating content that is actually being used.

digital adoption solution with content on context
secure digital adoption with improved apps
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Embed content to help users at their point of need

Create a more personalised learning experience, with an ‘always on’ learning culture. Place content near fields or deploy it at application level with our 100% native Salesforce App – Improved Help. Make it role, language, process or data specific to get the best results.

Optionally deploy video based training in easy to consume, bite-sized videos, to help with the task in hand.

Link to content from anywhere within your Salesforce pages

Surface any of your critical content, from any location within your Salesforce pages.

Improved Help allows you to add usage notes to explain why the content is relevant to the user’s situation. Enable your users to quickly access the critical content they need, without them wasting time thinking, searching or taking up colleagues’ precious time.

link to salesforce content from any page
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Full analytics to support data-driven improvements in salesforce

Full analytics to support data-driven improvements

Evidence your Salesforce return on investment. Track user interactions with Salesforce pages and help content. Understand your true adoption and content usage through packaged reports and dashboards that you can schedule or run anytime.

Our analytics help you understand what is working and what can be improved.

Targeted, critical in-app alerts

Need to communicate change or ensure users are compliant?

Need to target users and confirm they have actually read and understood your critical communications?

Our dedicated, native Salesforce solution, Improved Noticeboard, allows you to place visual, personal, action-orientated banners directly in front of your users. Nothing is missed, and there’s a full audit trail. Remove excuses and manage exceptions with ease.

Under the hood of Improved Apps

Improved Apps is more than just guided learning

It drives digital adoption & improved user engagement

Digital Adoption Solution Comparison

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improved apps for salesforce user engagement and digital adoption
PROCESS COMPLIANCE
DYNAMIC, EMBEDDED, RICH CONTENT IN CONTEXT
ONBOARDING
KNOWLEDGE MANAGEMENT
COMMENTS AND SENTIMENT LOGGING
CHANGE MANAGEMENT
NUDGING AND TARGETED CRITICAL ALERTS
RELEVANT CONTENT WITH LEARNING PATHS
MULTI-PURPOSE CONTENT APPS
GUIDED LEARNING AND TRAINING REINFORCEMENT
WIKIPEDIA STYLE KNOWLEDGE BASE
BROWSER EXTENSION REQUIRED (OR WEB SCRIPTS)

Get started in 4 easy steps

improve salesforce user adoption step 1

Install from the AppExchange

Choose from our apps Improved NoticeBoard or Improved Help.
improve salesforce user adoption step 2

Configure for any experience

Drag and drop chosen packaged components onto your pages, then run the quick start wizard.

improve salesforce user adoption step 3

Create Help Topics

Start authoring content and deploy to your users, all within your Salesforce application.

improve salesforce user adoption step 4

Watch your users' engagement increase

Monitor the packaged dashboards to see user engagement and sentiment real-time. No more end-user surveys.

Compatibility

We support Classic, Visual Force, Lightning, Mobile, Communities, Console Apps, Portals & even non-Salesforce web apps. Browser extensions are not needed because we are the only 100% native Salesforce solution. This means no restriction on browsers or devices, delivering a quality experience for all users – internal, customers or partners.

Sustainable Development

Actions and achievements within our business impact sustainable development goals for causes close to our heart. 

Total no. of impacts:

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